marketing for startups

Marketing For Startups: What We Learned At Collision Conference

We attended Collision Conference 2017 and it was a unique experience to say the least. Not only did we learn more about topics ranging from robots to live video, but we also got to talk with startups about their marketing strategies. We learned what they found challenging, what was successful, and what advice they have for other startups struggling with their marketing plans.

 

Here’s what they had to say.

Tips From Travis Murdock, Atlas Informatics

Travis, CMO at Atlas Informatics, finds credibility in third-party testimonials. Coverage from media relations with journalists and trusted influencers has been the best marketing tool for the company.

 

RELATED: TIPS TO MARKETING A STARTUP

 

In addition, search engine optimization (SEO) and social visibility are crucial to marketing success. SEO is critical in determining your place in promoted search options. All messages are carefully crafted and targeted, especially through search engines and on Facebook. Specialized content is what drives engagement, along with tagging third-party influencers, which leads to more inbound linking.

 

“Around 90 percent of web sessions start with a search.” (Travis, Atlas Informatics)

 

They also see extreme value in video. The explainer video on the Atlas Informatics home page is the most clicked link on the site. The video is compelling and gets straight to the point, without bogging users down with information overload. A brief breakdown of the product keeps viewers engaged without boring them.

 

 

You can find Atlas Informatics on Twitter, Facebook, and LinkedIn.

 

Tips From Cecilia Haynes, Help Scout

Cecilia from Help Scout says her marketing strategy lives up to the “help scout” name. She emphasizes the importance of investing time into your customers and providing the best service possible. Better service and a stronger customer relationship leads to greater revenue. She has also found that word-of-mouth does well in fostering that customer loyalty as well.

 

 

Cecilia believes that video can be an effective marketing tool. It helps draw attention to your brand, helping you elevate yourself with the details. It’s visually appealing and compelling. Not only can you convey a lot through video, but you can also get a large amount of content through it.

RELATED: 8 RULES FOR MARKETING A NEW PRODUCT

 

Just one video post can lead to write-ups, reviews, transcript, blog posts, infographics, and the list continues. Video provides you will so much material, and gives you flexibility in shaping that material to match certain formats.

 

Cecilia finds the greatest success in continuing to strengthen relationships with customers, through social media and video. You can find Help Scout on Twitter, Facebook, and LinkedIn.

 

Tips From Rachel Koretsky, Upace

Rachel, founder of Upace, stressed the importance of having knowledge about your market and product. She found that having a fully developed product and greater understanding of what the market is like made her marketing strategy more successful. Startups need to understand their brand and purpose before entering the market. Through this, you can find members that believe in your product and create a loyal customer base.

 

RELATED: 5 LESSONS FROM STARTUP GIANTS

 

Word-of-mouth is incredibly effective. Creating a conversation builds up user loyalty. Rather than simply pushing her product, Rachel showed users the benefits, how it can actually help them in their everyday lives.

 

Rachel also found success in content marketing on different social media platforms. She provides content for Instagram, Twitter, Facebook, and LinkedIn accounts. The most important aspect of this kind of marketing though? Specializing the content.

 

The most successful strategy is in personalizing the content for each outlet. She doesn’t post the same thing on all accounts. Most of her Instagram posts are videos of users exercising, while her Facebook posts are more content oriented, like blogs and infographics. This content is always specialized to what her followers want to see, whether its recipes or workout tips.

 

Personalization is the backbone of a successful social media marketing strategy.

You can find Upace on Twitter, Facebook, Instagram, and LinkedIn.

 

Tips From Obi Omile & Kush Patel, theCut

Obi and Kush from theCut — an app that connects barbers to clients — had similar advice to Rachel’s. They agreed that having a good product is necessary before you market. You need to be solving a real need that appeals to your potential users.

 

“Connecting the best barbers with clients who need them.” (theCut)

 

They found that one of their most successful marketing strategies was through word-of-mouth. They were able to spread through word-of-mouth because of their shareable and interactive social media strategy. Obi and Kush use Instagram to repost creative styling they see on the social media platform. This creates a two-way conversation that opens up an opportunity to connect with both clients and barbers.

 

Reaching out online — through Instagram — was what really pushed their marketing strategy to success. You can find theCut on Twitter, Facebook, Instagram, and LinkedIn.

 

Tips From Vince Crisler, Dark Cubed

Vince, founder of Dark Cubed, believes that building a community is crucial. A strong community leads to word-of-mouth awareness and results in user growth. Sharing thoughts with your community, whether through blogs or social media interaction, can also help strengthen that bond. Vince actively uses Twitter as one of his outreach platforms. He is able to communicate quickly and efficiently with his audience in an engaging way.

 

The Dark Cubed marketing strategy isn’t confined to the online world. Vince often capitalizes on press and public relations events, like Collision Conference. Meeting people on the floor gives the brand a face, a person users can feel comfortable communicating with.  

 

 

Like Atlas Informatics, Vince agrees that having an explainer video has been helpful in marketing his product. Being able to clearly outline product features and capabilities through video helps increase engagement among users.

 

You can find Dark Cubed on Twitter, Facebook, and LinkedIn.

 

TLDR:

  1. Do not underestimate the power of word-of-mouth.
  2. Have a finished product before you start marketing.
  3. Know your market and audience.
  4. Explainer videos can be beneficial.
  5. And, communicate with your community.

katie murray marketing and video production internKatie Murray is a Marketing Associate for Green Buzz Agency. She reports on the latest trends in Video Production and Video Marketing. She had a great time getting to talk to all these people at Collision Conference.

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